Employees may occasionally want to raise a grievance at work. As an employer, you must take this seriously. If a formal grievance process or complaints aren’t handled properly, you could face employment tribunal hearings and costly compensation to your employees. You should ensure that you follow the ACAS code of practise and handle complaints or concerns using a formal grievance procedure.
Our team of highly qualified specialists will guide you through grievance procedures amongst your staff. When it comes to dealing with individual or collective grievances, we can ensure that we support businesses like yours through the right process, ease the burden, and save you time, money, and worry. Our skilled advisors work with you to get grievances right and avoid a tribunal claim. We provide clear advice, considering all applicable outcomes.
Grievance Procedure Advice
For Employers
A grievance can be a complaint, concern, or problem that employees raise to their employer. These concerns can relate to the working environment, working conditions and/or conduct. If an employee believes your actions to be unfair, they can raise a grievance at any time.
Before moving to a formal grievance, it is important for you to sit with your employee to understand and resolve any concerns they may have. Workplace grievances can range from bullying, harassment and discrimination to pay and benefits.
If you employ or manage staff your business should have a grievance procedure outlined in the company handbook or HR manual. But if you don’t have one, your employee can refer to the ACAS Code of Practice process or speak to Employer Advice for bespoke advice on how to handle the situation, tailored to business owners and employers.
Employer Advice for Workplace Grievances
Exclusive to Employers and Staff Managers
If you are currently dealing with problem staff and require advice on grievance protocol, or you need assistance with an employee grievance, it’s important to deal with the issue correctly. Employer Advice provides telephone-based advice, 24/7, 365 days per year to employers on handling grievances correctly. The role of Employer Advice is to keep your business safe and legally compliant.
Our team of specialists can ensure that you follow correct procedure, saving you time and money.
Employer Advice has a team of CIPD-qualified experts who can guide you through the entire process and ensure that you have maximum legal protection. Call 0800 470 0613for immediate legal advice.
Follow these steps:
Call one of our expert advisors to receive guidance on your holiday pay issue
Implement the holiday pay advice received to address your problem
Issue solved! Book a follow-up call if you have any further holiday pay questions
Common Grievance Procedure Advice
Questions We Cover
Are you faced with these questions or any others regarding grievance procedures? Call our team today and let us assist with FREE advice based on the ACAS code of practice.
- Is it ok to handle a grievance informally?
- What do I do if my staff raise a collective grievance?
- If my employee doesn’t submit a written grievance can I still be taken to tribunal?
- Who should deal with an employee grievance?
- Who should deal with an employee grievance?
- What format is a grievance meeting?
- Am I obligated to deal with a grievance raised by an ex-employee?
Contact
Employer Advice
Employer Advice are trusted and award-winning UK employment law specialists. We provide thousands of business owners and directors like you with ACAS code-based advice on grievances and a range of HR issues.
We understand the challenges of staying compliant in an ever-changing employment law landscape when you are employing or managing staff. We can assist with all issues, whether simple or complicated and help you avoid costly tribunals.
Call today on 0800 470 0613 or email contact@employeradvice.org and get in touch with our dedicated team.
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